Think about the most common situations that could come up in the job you’re applying for. But you’ll also want to dive deeper and try to put yourself into the role of the hiring manager. However, we’ve included some common situations that are often touched on.
Unfortunately, it’s impossible to know which questions the interviewer will ask. Which Situational Interview Questions to Prepare For By drawing on examples from your personal life, you can show the interviewer you have the skills they’re looking for. In that case, you could talk about a time when you had to diffuse a difficult situation with classmates, a neighbor, or even public transportation. So, even if you don’t have any direct experience, try to think of an example from another area of your life where you had to use the same skills.įor example, suppose you’re applying for a customer service job and you’re asked how you would deal with an angry customer. However, it’s important to remember that these questions are designed to test your problem-solving abilities and resourcefulness. Result: What was the outcome of your choice or action? Ideally, you’ll highlight how the outcome would benefit the employer or the team.Īt first glance, it might seem impossible to answer a question when you don’t have direct experience in the role.Action: How did you respond, or what choice did you make?.Task: What was your role in this scenario? What needed to be accomplished?.Situation: Offer an overview to give the interviewer context.Here’s a brief overview if you’re unfamiliar with the STAR method. Using the STAR method when answering situational questions is best to help you create a concise and thorough answer. Then, when it comes time to share your stories, you can respond confidently. But preparing ahead of time can ensure that you’re able to answer clearly and create the most impact. How Do You Answer Situational Interview Questions?Īdmittedly, open-ended questions can be nerve-racking, as there’s no specific right or wrong answer. When you share stories that resonate with the hiring manager, you’ll stick in their memory far better than you can through your resume alone. The interviewer is looking to understand your thought process and assess your ability to apply your education and experience in real-world ways. These interview questions can be intimidating, but it’s important to remember that they allow you to stand out from the competition in a personalized and relevant way. For example, you might be asked how you would deal with a complicated customer service issue or what you would do if you were given a last-minute project to complete. What Are Situational Interview Questions?Īs a refresher, situational interview questions are designed to test how you would handle a specific task or real-life situation relevant to the job you’re applying for.
They can be intimidating if you’re not prepared for them, but with some prep and practice, you can ace any situational interview question. If you’re not familiar with them, situational questions ask how you would handle specific situations that may arise in the workplace. Situational interview questions are becoming increasingly popular with employers. Now, you’re ready to start prepping for your interviews, which includes preparing to answer situational questions that are likely to come up. Are you launching a new job search? If so, you’re probably spending time updating and tweaking your resume, ensuring that your LinkedIn profile supports your applications, and networking with professionals in your target field.
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